By phone

Customer services

942 988 020 - 900 330 017

Customer service hours:
Monday to Friday, from 8 am to 9 pm.

Incident hotline

900 330 027

Customer service hours:
Available 24 hours a day, 365 days a year.

Meter readings

900 813 637

Call us on this 24-hour phone line to give us your meter reading. You’ll need to give your account number (shown on the meter reading notification or on the header of the reading).

Customer service hours:
Available 24 hours a day, 365 days a year.